Federal loans
Your loan list, servicer, balances and rates live there. Plan names and rules have changed repeatedly — the official dashboard is the only current source.
Federal plans can tie payments to income and family size, sometimes as low as $0, with forgiveness horizons. Terms change with administrations — verify the current menu at StudentAid.gov.
Consolidation, plan switching and forgiveness applications are free at StudentAid.gov. Companies charging for them are a documented scam pattern (FTC actions exist).
Government and many nonprofit employees may qualify after years of qualifying payments — track it through the official PSLF tool, not memory.

Private loans
Better credit or a cosigner can cut the rate. Warning: refinancing FEDERAL loans into private ones permanently destroys federal protections — a one-way door.
Private lenders have forbearance programs with fewer rights attached. Calling before a miss preserves options.
Sumber: Federal Student Aid (official) · CFPB — Student loans